1. Basics2. Audience3. Knowledge4. ReviewStep 1: Bot basicsBot nameBot typeCustomer SupportSales AssistantInternal OpsKnowledge BaseToneFriendly + conciseProfessional + formalTechnical + directWarm + consultativeStep 2: Audience & goalsIndustrySaaSHealthcareLegalE-commerceAgencyPrimary goalAnswer customer questionsQualify leadsBook meetingsDeflect support ticketsEscalation pathStep 3: Knowledge uploadUpload PDFs or docsDemo mode: files stay local in your browser and are not uploaded.Notes for prompt generationStep 4: Review & deployYou are ready to deploy this bot configuration.Deploy Demo BotBackNext Step